Joelle Zakhem
About Joelle Zakhem
Joelle Zakhem serves as the Head of the Front Office Team in the Client Delivery Department at Murex. With over 23 years of experience at the company, she has held her current position since 2014 and previously worked as a quality engineer and team manager.
Work at Murex
Joelle Zakhem has been employed at Murex since 2001. Over the course of her 23-year tenure, she has held multiple roles, showcasing her versatility within the organization. Currently, she serves as the Head of the Front Office Team in the Client Delivery Department, a position she has held since 2014. In this role, she oversees team operations and ensures the delivery of quality services to clients.
Current Role and Responsibilities
As the Head of the Front Office Team at Murex, Joelle Zakhem is responsible for managing the team that interacts directly with clients. Her role involves coordinating client delivery efforts and ensuring that the team meets quality standards. She also contributes to strategic planning and execution within the department, focusing on enhancing client satisfaction and operational efficiency.
Experience in Quality Engineering
Joelle Zakhem has extensive experience in quality engineering, having worked in this capacity at Murex since the beginning of her career with the company. Her expertise in quality assurance processes has been instrumental in maintaining high standards in client delivery. This experience complements her management role, allowing her to implement effective quality control measures.
Career Progression
Joelle Zakhem's career at Murex reflects significant professional growth. Starting as a quality engineer, she advanced to a managerial position, demonstrating her leadership capabilities. Her journey from a technical role to a team management position illustrates her commitment to the organization and her ability to adapt to evolving responsibilities.