Mounia Rh
About Mounia Rh
Mounia Rh is a Support Coordinator at Murex, where she has worked since 2013. She specializes in stakeholder management and support strategies, leveraging her extensive background in project management and telecommunications.
Current Role as Support Coordinator at Murex
Mounia Rh has been serving as a Support Coordinator at Murex since 2013. In this role, she manages stakeholder relationships across multiple global locations, including New York, Paris, Beirut, Singapore, and Bangkok. Her responsibilities include defining support strategies and sharing performance metrics with top management. She consults on the CES division, focusing on optimal solutions for Murex clients, which include notable organizations such as Swedbank, IAG, and LBB.
Previous Experience at Murex and Thomson Reuters
Prior to her current role, Mounia Rh worked at Murex as a Project Manager from 2010 to 2013. During this period, she developed her project management skills. Before joining Murex, she was employed at Thomson Reuters as a Junior Project Manager from 2009 to 2010. This role provided her with foundational experience in project management within a global context, specifically in New York.
Education and Expertise in Project Management
Mounia Rh holds a Master's degree in Project Management from Kedge Business School, which she completed in 2009. Additionally, she studied Telecommunications Engineering at Enseirb - Matmeca, earning another Master's degree from 2008. Over the last five years, she has developed and perfected Agile project management techniques, enhancing her expertise in this area.
Technical Skills and Responsibilities
In her current role, Mounia Rh handles environment and upgrade management, which includes patch and version deliveries, defect resolution, and test management. She provides functional client support throughout the product lifecycle, advising clients on how to leverage platform capabilities effectively. Her technical skills contribute to the overall success of the projects she manages.