Pierre Ibrahim
About Pierre Ibrahim
Pierre Ibrahim is an IT Technical Support professional with a strong educational background in Computer Communications Engineering and experience in enhancing IT operations at Murex. He has previously worked as a System Engineer at Triple C and as a Sales Consultant at Metlife Alico.
Current Role at Murex
Currently, Pierre Ibrahim serves as an IT Technical Support professional at Murex, where he has been employed since 2018. His responsibilities include managing and troubleshooting various IT systems, such as VPN connections, Citrix, Duo Mobile, Webex, Blackberry, and McAfee. He leads troubleshooting efforts for both local and remote office issues, ensuring smooth IT operations. Additionally, he prepares procedures and documentation to enhance operational efficiency.
Previous Experience at Triple C
Before joining Murex, Pierre Ibrahim worked as a System Engineer at Triple C from 2014 to 2018. His role involved supporting IT infrastructure and systems in Zouk Mikael, Lebanon. This position provided him with valuable experience in system management and technical support.
Educational Background
Pierre Ibrahim studied at Ghazir Official High School, where he achieved the Lebanese Official Baccalaureate II from 2005 to 2008. He then pursued a Bachelor of Science in Computer Communications Engineering at the Arts Sciences and Technology University in Lebanon, completing his studies from 2009 to 2014. He further advanced his education by obtaining a Master of Science in the same field from 2017 to 2020.
Contributions to IT Operations
At Murex, Pierre Ibrahim has proposed ideas aimed at enhancing procedures in IT operations. He conducts periodical inventory and stock management for IT equipment, contributing to the overall efficiency of the IT department. His efforts are focused on improving operational workflows and ensuring that IT resources are effectively managed.
Sales Consultant Experience
Prior to his technical roles, Pierre Ibrahim worked as a Sales Consultant at Metlife Alico from 2012 to 2014 in Jdeideh, Lebanon. This experience provided him with skills in customer interaction and sales strategies, which complement his technical expertise.