Samar Hachem
About Samar Hachem
Samar Hachem serves as the Operation Strategy Manager for CS EMEA and the Test Lead Manager for CES EMEA at Murex, where she has worked since 2004.
Work at Murex
Samar Hachem has been employed at Murex since 2004, where she holds dual roles as the CS EMEA Operation Strategy Manager and the CES EMEA Test Lead Manager. In these positions, she is responsible for overseeing operational strategies and leading testing initiatives within the Customer Support and Customer Experience sectors for the EMEA region. Her long tenure at Murex highlights her extensive experience and commitment to the company.
Professional Roles and Responsibilities
In her capacity as Operation Strategy Manager, Samar Hachem focuses on developing and implementing strategies that enhance operational efficiency and customer satisfaction. As the Test Lead Manager, she directs testing processes to ensure the quality and reliability of Murex's solutions. Her leadership in these roles contributes to the overall success of the organization in the EMEA market.
Experience and Tenure
Samar Hachem has accumulated 20 years of experience in her current roles at Murex. This extensive period has allowed her to gain in-depth knowledge of the industry and develop a strong understanding of customer needs and operational challenges. Her experience is a significant asset to her team and the organization.