Sonja Fenemer
About Sonja Fenemer
Sonja Fenemer is an Availability Logistics Leader at MUSIC Tribe, where she has worked since 2020. With a background in customer service and community support, she has developed expertise in logistics management and bilingual communication.
Current Role at MUSIC Tribe
Sonja Fenemer currently serves as the Availability Logistics Leader at MUSIC Tribe, a position she has held since 2020. In this role, she manages the spare parts teams and the external service center team. Her responsibilities include overseeing logistics operations and ensuring efficient availability of products. Fenemer has successfully participated in the recruitment process for her team, contributing to the promotion of team members into senior administrative roles.
Previous Experience at MUSIC Tribe
Fenemer has extensive experience at MUSIC Tribe, where she worked for a total of eight years in various roles. She served as a Dealer Support Administrator from 2012 to 2017 and then as a Customer Service Team Leader from 2017 to 2020. In these positions, she developed her skills in customer support and team leadership, contributing to the overall efficiency of the organization.
Education and Qualifications
Fenemer completed her education at Überwasserschule, where she studied subjects including English, Maths, General Science, German, and History, achieving a GCSE equivalent from 1985 to 1991. She furthered her education at Wolverly High School, where she studied German and achieved A Levels in 2006. This educational background has provided her with a strong foundation in communication and analytical skills.
Community Engagement and Charity Work
Fenemer completed the 100 miles in August challenge for Teenage Cancer Trust, raising funds for charity while achieving a personal best in running. This initiative reflects her commitment to community engagement and support for charitable causes.
Technical Skills and Expertise
Fenemer possesses expertise in various technical applications, including Microsoft 365, ERP systems such as SAP and Oracle, and project management tools. She is also proficient in customer relationship management systems, including Salesforce, C4C, and MS Dynamics. Her bilingual skills enhance her communication abilities within customer-centered tasks.