Alexa Murphy
About Alexa Murphy
Alexa Murphy is a Claims Analyst III at Mutual of Omaha, where she has worked since 2021. She holds a Bachelor's degree in Marketing from Western Governors University and has over three years of experience in claims analysis.
Work at Mutual of Omaha
Alexa Murphy currently serves as a Claims Analyst III at Mutual of Omaha, a position she has held since 2021. In this role, she utilizes her expertise in claims analysis to enhance customer service and improve service coordination. Prior to her current position, she worked at Mutual of Omaha as a Claims Analyst II from 2020 to 2021. Her experience at the company spans over three years, during which she has developed a strong foundation in claims processing and customer relations.
Education and Expertise
Alexa Murphy achieved her Bachelor's degree in Marketing from Western Governors University, completing her studies in 2023. She also holds a Bachelor of Science (B.S.) in Kinesiology and Exercise Science from Iowa State University, which she earned in 2019. Her educational background equips her with a diverse skill set that complements her professional experience in claims analysis and customer service.
Background
Alexa Murphy's educational journey began at Abraham Lincoln High School, where she completed her high school diploma from 2011 to 2015. Following high school, she attended Iowa State University from 2016 to 2019, focusing on Kinesiology and Exercise Science. She later pursued a degree in Marketing at Western Governors University from 2020 to 2023, reflecting her commitment to continuous learning and professional development.
Previous Work Experience
Before her tenure at Mutual of Omaha, Alexa Murphy worked as an Investigative Specialist at West Corporation from 2017 to 2018. She also gained experience as a Packaging Handler at C2 Development Inc from 2017 to 2019. These roles contributed to her overall skill set, particularly in customer service and time management, which are essential in her current position as a Claims Analyst.
Professional Skills
With over three years of experience in claims analysis, Alexa Murphy has developed strong skills in customer service, time management, and service coordination. She possesses superior productivity and communication abilities, which support her business-minded approach to claims analysis. Her expertise enables her to effectively manage claims processes and enhance customer satisfaction.