Amy Armstrong
About Amy Armstrong
Amy Armstrong serves as the Workplace Solutions, Shared Services Supervisor at Mutual of Omaha, where she has worked since 2019. She has a background in social work, having earned her Bachelor of Social Work from Creighton University and previously held the position of Social Security Specialist at Mutual of Omaha from 2008 to 2017.
Work at Mutual of Omaha
Amy Armstrong has held multiple roles at Mutual of Omaha since joining the company in 2008. She served as a Social Security Specialist for nine years, where she focused on providing support and services related to social security matters. In 2017, she transitioned to the role of Policyowner Services Supervisor, overseeing customer service operations for policyholders. In 2019, she took on the position of Workplace Solutions, Shared Services Supervisor, where she continues to manage shared services within the organization. Her tenure at Mutual of Omaha spans over 15 years, demonstrating her commitment to the company and its mission.
Education and Expertise
Amy Armstrong earned her Bachelor of Social Work from Creighton University, completing her studies from 1992 to 1996. This educational background provided her with a solid foundation in social work principles, which she has applied throughout her career at Mutual of Omaha. Her expertise in social work has been instrumental in her roles, particularly in understanding the needs of clients and policyholders. Armstrong's academic achievements complement her professional experience, allowing her to effectively contribute to the workplace solutions and services she supervises.
Background
Amy Armstrong has a background in social work, which she pursued at Creighton University. She began her career at Mutual of Omaha in 2008, where she gained extensive experience in various roles. Her work history reflects a steady progression in responsibilities, culminating in her current supervisory positions. Armstrong's experience in social security and policyowner services has equipped her with a diverse skill set applicable to her current roles in workplace solutions and shared services.
Career Progression
Amy Armstrong's career at Mutual of Omaha showcases a clear trajectory of growth and increased responsibility. Starting as a Social Security Specialist, she developed expertise in navigating social security issues for clients. Following this role, she advanced to Policyowner Services Supervisor in 2017, where she managed services for policyholders. In 2019, she further expanded her leadership role by becoming the Workplace Solutions, Shared Services Supervisor. This progression highlights her ability to adapt and lead in various capacities within the organization.