Amy Guthrie
About Amy Guthrie
Amy Guthrie is a Long Term Care (LTC) Benefit Claims Specialist currently employed at Mutual of Omaha since 2020. She has a background in customer service and holds a Bachelor's degree in Public Health Education and Promotion from Liberty University.
Work at Mutual of Omaha
Amy Guthrie has been employed at Mutual of Omaha since 2020, serving as a Long Term Care (LTC) Benefit Claims Specialist. In this role, she is responsible for reviewing both initial and ongoing eligibility for Long Term Care policies. Her focus is on ensuring that customers receive the necessary assistance and support regarding their claims. With four years of experience at Mutual of Omaha, she has developed a deep understanding of the intricacies involved in LTC claims processing.
Previous Experience at Genworth
Prior to her current position, Amy Guthrie worked at Genworth from 2014 to 2020. She began her career there as a Customer Service Representative for three years, where she gained foundational experience in customer support. She then transitioned to the role of LTC Senior Claims Representative, serving for another three years. In this capacity, she focused on ongoing eligibility for Long Term Care policies, enhancing her expertise in claims management.
Education and Expertise
Amy Guthrie earned her Bachelor's degree in Public Health Education and Promotion from Liberty University, where she studied from 2012 to 2015. This educational background has equipped her with knowledge relevant to her current role in Long Term Care. Her academic training complements her professional experience, allowing her to effectively assist customers in navigating their LTC policies.
Passion for Long Term Care
Amy Guthrie has a strong passion for Long Term Care, which is evident in her commitment to customer and claimant assistance. She emphasizes the importance of providing support to individuals navigating their Long Term Care policies. Her dedication to this field drives her efforts to ensure that clients receive the necessary guidance and resources throughout the claims process.