Annette Madison

Salesforce Administrator @ Mutual of Omaha

About Annette Madison

Annette Madison is a Salesforce Administrator with over 18 years of experience in the financial services industry. She holds an Associate's degree in Design and Visual Communications, a Bachelor of Business Administration, and a Master's degree in Management, and has worked for several companies, including Mutual of Omaha and Lincoln Financial Group.

Work at Mutual of Omaha

Annette Madison has been employed at Mutual of Omaha as a Salesforce Administrator since 2021. In this role, she leverages her extensive experience in Salesforce.com to enhance user adoption and provide training, which contributes to the overall success and satisfaction of the team. Her position allows her to apply her knowledge of business processes within sales and account management to improve operational efficiency.

Previous Experience in Salesforce Administration

Prior to her current role, Annette Madison worked at Lincoln Financial Group as a Salesforce.com Administrator from 2015 to 2021. During her six years there, she developed a strong proficiency in managing Salesforce systems and processes. Additionally, she served as a Sales Database Administrator at First Data Corporation from 2003 to 2012, where she focused on Salesforce.com, further solidifying her expertise in this area.

Education and Expertise

Annette Madison studied at the Art Institute of Colorado, earning an Associate's degree in Design and Visual Communications from 1988 to 1990. She later attended Bellevue University, where she achieved a Bachelor of Business Administration (BBA) in Technical Studies from 2006 to 2008, followed by a Master of Arts (MA) in Management from 2008 to 2010. Her educational background complements her professional experience in the financial services industry.

Background in Financial Services

Annette Madison has over 18 years of experience in the financial services industry. Throughout her career, she has demonstrated adaptability across various business processes, including RFPs, campaign management, and marketing. Her roles at First Data Corporation included positions such as Client Service Executive and Director, Sales Consultant, where she led teams and ensured project completion within deadlines.

Leadership and Training Skills

In her professional roles, Annette Madison has focused on promoting user adoption of Salesforce.com and providing training to enhance team performance. She leads and motivates teams to achieve project goals, consistently producing quality results. Her ability to manage and train teams has been a significant aspect of her career, contributing to the success of the organizations she has worked with.

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