Brandon Gralheer
About Brandon Gralheer
Brandon Gralheer is a Senior Client Representative at Mutual of Omaha, where he has worked since 2017. He has a background in sports management and extensive experience in customer service and healthcare logistics.
Current Role at Mutual of Omaha
Brandon Gralheer serves as a Senior Client Representative at Mutual of Omaha. He has held this position since 2017, contributing to the company for over seven years. His role involves managing client relationships and ensuring customer satisfaction, which is critical in the insurance and financial services industry.
Education and Expertise
Brandon Gralheer studied Sports Management at Midland University, where he earned a Bachelor's degree from 2004 to 2006. He also attended Briar Cliff University for two years from 2002 to 2004, focusing on the same field. Additionally, he briefly studied at Metropolitan Community College in 2015. His educational background supports his expertise in client relations and management.
Professional Background
Brandon Gralheer has a diverse professional background. He worked at Bank of the West as a Personal Banker from 2009 to 2010 in San Francisco, California. He also held various positions at Blue Cross and Blue Shield of Nebraska, including Customer Service Representative and Fep Claims Auditor, from 2010 to 2016. His experience includes a role as a Transport Clinician at Direct Patient Logistics from 2016 to 2017.
Firefighting and Emergency Medical Services
In addition to his work in client services, Brandon Gralheer has been a part-time firefighter and EMT at Bellevue Fire Department since 2016. His role in emergency services complements his professional experience, showcasing his commitment to community service and public safety.
Previous Employment Experience
Brandon Gralheer has held various positions in the banking and healthcare sectors. He worked at Bank USA, N.A. as a Personal Banker from 2007 to 2009 in Arizona. His tenure at Blue Cross and Blue Shield of Nebraska included roles such as Information Assurance Specialist and Fep Customer Service Representative, providing him with a comprehensive understanding of customer service and claims processing.