Brandon Mccaulley
About Brandon Mccaulley
Brandon Mccaulley is a Customer Service Specialist at Mutual of Omaha, where he has worked since 2018. He has a background in customer service and financial crimes, with previous roles at Wells Fargo and PayPal.
Work at Mutual of Omaha
Brandon McCaulley has been employed at Mutual of Omaha since 2018, serving as a Customer Service Specialist. In this role, he is responsible for addressing customer inquiries and providing support to ensure a positive experience for clients. His tenure at Mutual of Omaha spans six years, during which he has contributed to the company's commitment to customer satisfaction in Omaha, Nebraska.
Experience at PayPal
Brandon McCaulley has worked at PayPal as a Customer Service Representative since 2015. His role involves assisting customers with their inquiries and resolving issues related to their accounts. With nine years of experience in this position, he has developed a strong understanding of customer service protocols and the financial technology industry in the Greater Omaha Area.
Previous Role at Wells Fargo
Prior to his current positions, Brandon McCaulley worked at Wells Fargo as a Financial Crimes Specialist 2 for seven months in 2014 and 2015. In this role, he focused on identifying and addressing financial crimes, contributing to the bank's efforts to maintain security and compliance. Additionally, he served as a Customer Service Representative at Wells Fargo from 2012 to 2014, where he provided customer support and assistance.
Education Background
Brandon McCaulley completed his high school education at J.O. Johnson High School, earning his diploma from 1999 to 2003. He further pursued higher education at the University of North Alabama, studying Sports Medicine from 2003 to 2005. He also attended Alabama A & M University for one year in 2005, focusing on Elementary Education and Sports Medicine.