Brooke Riera
About Brooke Riera
Brooke Riera is a Social Impact Program Manager at Mutual of Omaha, focusing on enhancing employee performance and engagement through Reality-Based leadership. With over a decade of experience in various supervisory roles within the company, Riera is dedicated to operational excellence and continuous improvement in insurance operations.
Current Role as Social Impact Program Manager
Brooke Riera currently serves as the Social Impact Program Manager - Culture at Mutual of Omaha. In this role, she focuses on enhancing employee engagement and performance through Reality-Based leadership. She has been in this position since 2022, contributing to the organization's commitment to social impact and cultural development.
Previous Experience at Mutual of Omaha
Brooke Riera has extensive experience at Mutual of Omaha, having held several positions over the years. She worked as a Supervisor in Group Policy Services from 2008 to 2011, followed by a role as Supervisor in Group Insurance Claims Management from 2011 to 2014. She then served as Supervisor for EOI and Customer Operations from 2014 to 2019. Additionally, she worked as a Business System Manager from 2019 to 2022.
Focus on Operational Excellence
Brooke Riera is passionate about operational excellence and continuous improvement within insurance operations. Her commitment to these principles guides her work and influences her leadership style, aiming to enhance overall performance and efficiency in her teams.
Leadership Strengths and Skills
Brooke Riera possesses Gallup Strengths that include Strategic, Communication, WOO (Winning Others Over), Achiever, and Positivity. These strengths contribute to her effectiveness in leadership roles and her ability to foster a collaborative and engaging work environment.