Craig Tinsley
About Craig Tinsley
Craig Tinsley is an IT Service Delivery Manager with extensive experience in the technology sector, including roles at Motorola and Mutual of Omaha. He specializes in translating business needs into IT solutions and has a strong background in team leadership and project management.
Current Role at Mutual of Omaha
Craig Tinsley has been serving as an IT Service Delivery Manager at Mutual of Omaha since 2015. In this role, he oversees IT service delivery processes and ensures that business needs are met through effective IT solutions. His tenure at Mutual of Omaha has spanned nine years, during which he has contributed to enhancing IT operations and service management.
Previous Experience at Motorola
Craig Tinsley has extensive experience with Motorola, where he held several key positions over a span of 12 years. He began as an IT Software Engineer and System Administrator from 1994 to 1999, followed by roles as IT CIM/Operations Manager from 1999 to 2006, and later as Global Supply Chain IT Applications Manager from 2006 to 2010. He also served as Regional Senior End-User Computing Manager and Regional Senior IT Operations Manager at Motorola Solutions from 2010 to 2012.
Experience at Valeant Pharmaceuticals
In 2013, Craig Tinsley worked at Valeant Pharmaceuticals as a Senior IT Service Delivery Manager for a period of six months. His role involved managing IT service delivery and aligning IT strategies with business objectives, contributing to the overall efficiency of IT operations within the organization.
Education and Certifications
Craig Tinsley studied at Glendale Community College, where he achieved a degree in Computer and Information Sciences and Support Services from 1990 to 1993. He holds a certification as an ITIL Practitioner, which underscores his expertise in IT service management and best practices.
Leadership Philosophy
Craig Tinsley believes that the journey to becoming a good leader is ongoing and not a final destination. He emphasizes the importance of continuous improvement in leadership skills and practices, which reflects his commitment to personal and professional development in the IT field.