De Shaunda Jordan

De Shaunda Jordan

Process Analyst @ Mutual of Omaha

About De Shaunda Jordan

De Shaunda Jordan is a Process Analyst with eight years of experience at Mutual of Omaha. She has a background in customer service and a passion for photography and videography, which enhances her analytical skills.

Current Role at Mutual of Omaha

De Shaunda Jordan has been employed at Mutual of Omaha as a Process Analyst since 2016. In this role, she applies her analytical skills to improve processes and enhance operational efficiency. Her experience in customer service and collections contributes to her understanding of client needs and operational challenges.

Previous Work Experience

Prior to her current position, De Shaunda Jordan held various roles that provided her with a diverse skill set. She worked at Target as a Sales Floor Representative in 2008 for five months. From 2012 to 2014, she was a Customer Service Agent (Back Office) at West Corporation for two years. Additionally, she served as a Collections Representative at Alorica in Omaha, Nebraska, from 2015 to 2016 for three months.

Education and Expertise

De Shaunda Jordan studied at the Art Institute of Pittsburgh, where she focused on Photography from 2013 to 2015. She also completed her General Studies at Northwest High School, graduating with a diploma in 2007. Currently, she is pursuing further education in graphic design at the Art Institute of Pittsburgh, which aligns with her interests in photography and videography.

Skills and Personal Attributes

De Shaunda Jordan demonstrates strong self-motivation and the ability to take directions well in her professional endeavors. Her passion for photography and videography complements her analytical role, allowing her to approach projects with creativity and attention to detail.

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