Emily Esch
About Emily Esch
Emily Esch is a National Account Manager at Mutual of Omaha, where she has worked since 2017. She specializes in group insurance products and fosters strong relationships with clients and internal teams to enhance service delivery and client satisfaction.
Work at Mutual of Omaha
Emily Esch has served as a National Account Manager at Mutual of Omaha since 2017. In this role, she acts as the primary liaison between clients and internal departments, ensuring effective communication and service delivery. She has developed strong relationships with both internal teams and clients, which facilitates efficient problem-solving and collaboration. Additionally, she proactively educates new clients on utilizing available tools effectively, enhancing their overall experience and satisfaction.
Previous Experience in Insurance
Prior to her current role, Emily worked as an Insurance Advisor at Spring Venture Group for five months in 2015, located in the Kansas City, Missouri Area. This position allowed her to gain valuable insights into the insurance industry. Additionally, she was part of the Building Support Team at Creighton University from 2014 to 2015, where she contributed for nine months in the Greater Omaha Area.
Education and Expertise
Emily Esch studied at Creighton University, where she earned a Bachelor’s Degree in Exercise Science from 2011 to 2015. She also attended Spalding Academy. Her educational background complements her expertise in various insurance products, including group life, disability, critical illness, accident, and dental insurance. This knowledge enables her to provide comprehensive support to clients.
Client Engagement and Support
In her current role, Emily leads web demonstrations for new plan holders, focusing on the introduction and implementation of policies. Her proactive approach in educating clients about available tools significantly enhances their experience. By facilitating seamless communication between clients and internal departments, she ensures that client needs are met effectively.