Greg Gerlich
About Greg Gerlich
Greg Gerlich is a Customer Service Manager at Mutual of Omaha, where he has worked since 2008. He has a background in accounting from Cleveland State University and has held various roles in customer service and office management throughout his career.
Work at Mutual of Omaha
Greg Gerlich has been employed at Mutual of Omaha since 2008, serving as a Customer Service Manager. In this role, he manages the billing process for all clients purchasing software. Additionally, he oversees Homeowners Association (HOA) loan administration, ensuring that all client interactions and financial transactions are handled efficiently. His position requires a strong understanding of customer service protocols and financial management.
Previous Experience
Before joining Mutual of Omaha, Greg Gerlich worked at First National Bank of Arizona from 2004 to 2008 as a Senior Investor Relations Specialist. His responsibilities included managing investor communications and financial reporting. Prior to that, he spent 13 years at Spangenberg, Shibley & Liber LLP as an Office Services Supervisor from 1986 to 1999, where he oversaw various office operations.
Education and Expertise
Greg Gerlich studied at Cleveland State University, where he achieved a degree in Accounting. This educational background has equipped him with the financial acumen necessary for his roles in customer service and financial management. His expertise in accounting complements his responsibilities in managing billing processes and loan administration.
Background
Greg Gerlich has a professional background that spans several decades in customer service and financial management. He has accumulated extensive experience in various roles, including supervisory positions in both legal and banking sectors. His career reflects a commitment to service excellence and operational efficiency.