Heather Green
About Heather Green
Heather Green is a Business System Analyst with over 20 years of experience in the financial services industry, specializing in credit cards and customer relationship management. She has held various roles at notable companies, including Fiserv and First Data Corporation, and is recognized for her customer service skills and adaptability.
Work at Mutual of Omaha
Heather Green has been employed at Mutual of Omaha as a Business System Analyst since 2022. In this role, she applies her extensive knowledge and experience in the financial services sector to analyze and improve business systems. Her responsibilities include collaborating with various teams to enhance operational efficiency and ensure that business processes align with organizational goals.
Previous Experience at Fiserv
Before joining Mutual of Omaha, Heather Green worked at Fiserv as a Senior Implementation Advisor for Distributed Products from 2020 to 2022. During her tenure, she focused on implementing solutions that met client needs and improved service delivery. Her role required a strong understanding of product development and project management.
Career at First Data Corporation
Heather Green's career at First Data Corporation spanned several roles from 1999 to 2020. She served as a Product Development Manager and Product Owner for Commercial Card from 1999 to 2007, followed by a position as Client Consultant and Implementation Manager for Distributed Products from 2007 to 2016. She then advanced to Senior Implementation Manager for Output Solutions from 2017 to 2020. Her diverse roles contributed to her expertise in customer relationship management and financial products.
Education and Expertise
Heather Green possesses over 20 years of experience in the financial services industry, with a focus on credit cards, commercial cards, and customer relationship management. Her extensive background includes product development and project management, which has equipped her with the skills necessary to excel in her current and previous roles.
Customer Service and Adaptability
Heather Green is known for delivering excellent customer service and adapting quickly to new challenges and environments. Her ability to respond effectively to client needs and changes in the industry has been a significant asset throughout her career.