Jess Willadsen
About Jess Willadsen
Jess Willadsen is a Business Intelligence Supervisor at Mutual of Omaha, where they have worked since 2019. They have held various roles within the company, including Business Intelligence Analyst and Senior Customer Service Representative, accumulating over a decade of experience in the organization.
Work at Mutual of Omaha
Jess Willadsen has held multiple roles at Mutual of Omaha, demonstrating a progressive career trajectory within the organization. Willadsen began as a Customer Service Representative in 2012, serving for four years. In 2016, Willadsen transitioned to a Senior Customer Service Representative role for nine months. Following this position, Willadsen worked as a Business Intelligence Analyst from 2016 to 2017 for 11 months. In 2017, Willadsen became an Associate Business Systems Consultant, a role that lasted until 2019. Currently, Willadsen serves as a Business Intelligence Supervisor, a position held since 2019.
Education and Expertise
While specific educational qualifications are not provided, Jess Willadsen's career at Mutual of Omaha indicates expertise in business intelligence and customer service. The progression from Customer Service Representative to Business Intelligence Supervisor reflects a strong understanding of business systems and analytics. Willadsen's experience in various roles suggests proficiency in managing customer interactions and analyzing business data to inform decision-making.
Background
Jess Willadsen's professional background is rooted in customer service and business intelligence. Starting in 2012, Willadsen built a foundation in customer service roles, which provided valuable insights into client needs and operational processes. This experience paved the way for a transition into business intelligence, where analytical skills and system consulting were further developed. Willadsen's tenure at Mutual of Omaha spans over a decade, showcasing a commitment to the organization.
Achievements
Jess Willadsen's career at Mutual of Omaha includes a series of roles that illustrate a commitment to professional growth. The transition from customer service positions to business intelligence roles highlights an ability to adapt and expand skill sets. As a Business Intelligence Supervisor, Willadsen likely contributes to strategic initiatives that leverage data for improved business outcomes. Specific achievements or projects are not detailed, but the career progression indicates a focus on enhancing operational efficiency.