Jessica Sophir
About Jessica Sophir
Jessica Sophir is an Associate Business Systems Analyst at Mutual of Omaha, where she has worked since 2015. She has a background in advertising and journalism and has held various technical and support roles in the insurance industry.
Work at Mutual of Omaha
Jessica Sophir has been employed at Mutual of Omaha since 2015, currently holding the position of Associate Business Systems Analyst. In this role, she is responsible for performing error correction and discrepancy reporting for group insurance policies using Electronic Data Interchange (EDI). Prior to her current position, she worked as a Field Assistance Center Agent at Mutual of Omaha from 2012 to 2015. Her experience at Mutual of Omaha spans over nine years, contributing to her expertise in the insurance sector.
Previous Employment Experience
Before joining Mutual of Omaha, Jessica Sophir worked at Blue Cross and Blue Shield of Nebraska as a Support Center Technician from 2005 to 2007. She also served as a Service Desk and PC Technician at Dot.comm from 2007 to 2012. These roles provided her with a solid foundation in technical support and customer service within the healthcare and technology sectors.
Education and Expertise
Jessica Sophir studied at the University of Nebraska - Lincoln, where she earned a Bachelor's degree in Advertising and Journalism from 1997 to 1999. Prior to that, she attended Dickinson College from 1995 to 1997. Her educational background has equipped her with skills relevant to communication and media, which complement her work in business systems analysis.
Community Involvement
Since December 2012, Jessica Sophir has been actively involved in spoken word performances in the Greater Omaha Area. This engagement reflects her commitment to community and the arts, showcasing her ability to connect with diverse audiences through performance.