John Cole
About John Cole
John Cole is an Appeals Specialist with a background in various administrative and specialist roles, primarily at Unum and Academy Sports + Outdoors. He holds a Bachelor's Degree in Marketing from Dalton State College and has accumulated diverse experience in the insurance and retail sectors.
Work at Mutual of Omaha
John Cole has been employed at Mutual of Omaha as an Appeals Specialist since 2021. In this role, he is responsible for managing appeals processes and ensuring compliance with relevant regulations. His experience in the insurance industry contributes to his effectiveness in this position.
Previous Experience in the Insurance Industry
Prior to his current role, John Cole worked at Unum in various capacities. He served as an Intake Service Specialist II for 9 months, followed by positions as an Eligibility Specialist for 11 months and as a Benefits Specialist for 1 year. His tenure at Unum provided him with extensive knowledge of insurance processes and customer service.
Administrative and Marketing Roles
John Cole has held several administrative positions, including an Administrative Assistant at Academy Sports + Outdoors and the Council of Flooring Industry Advisors/American Floorcovering Alliance. His role at Academy Sports + Outdoors lasted for 8 months, while his time at the Council was for 3 months. These positions allowed him to develop organizational and marketing skills.
Education and Expertise
John Cole earned a Bachelor's Degree in Marketing from Dalton State College, where he studied from 2013 to 2018. This educational background has equipped him with the skills necessary for his roles in marketing and administration, as well as in the insurance sector.
Career Progression
John Cole's career began at Academy Sports + Outdoors, where he worked as an Operations Team Lead for 5 years. His progression through various roles in administration and insurance demonstrates his adaptability and commitment to professional growth.