John Ramsey
About John Ramsey
John Ramsey is an Information Services Manager with extensive experience in data analytics and business intelligence reporting. He has held various roles in IT and project management at companies such as Mutual of Omaha and ConAgra Foods, and he holds a Bachelor of Business Administration from Creighton University.
Current Role as Information Services Manager
John Ramsey serves as the Information Services Manager at Mutual of Omaha, a position he has held since 2017. In this role, he oversees Data Analytics and Business Intelligence (BI) Reporting, facilitating data-driven decision-making within the organization. His responsibilities include managing initiatives in Robotic Process Automation (RPA) to streamline operations and enhance efficiency. He also implements technologies aimed at improving customer sentiment and feedback, contributing to an improved customer experience.
Previous Experience at Mutual of Omaha
Prior to his current role, John Ramsey worked at Mutual of Omaha in various capacities. He served as an Application Systems Analyst from 2016 to 2017, where he contributed to system analysis and application development. He later transitioned to the role of IT Project Manager in 2017 for a period of nine months. During his tenure, he implemented AWS Connect and automated IVR testing solutions, showcasing his technical expertise and project management skills.
Career at ConAgra Foods
John Ramsey's career includes significant experience at ConAgra Foods, where he held multiple positions from 2010 to 2015. He began as an IT Intern from 2010 to 2011, followed by roles as an Associate Business Systems Analyst and Business Systems Analyst, where he worked from 2011 to 2015. He also served as a Systems Analyst for ten months in 2015. His experience at ConAgra Foods provided him with a solid foundation in business systems and IT operations.
Education and Expertise
John Ramsey earned his Bachelor of Business Administration (BBA) degree in Management Information Systems and Marketing from Creighton University, completing his studies from 2007 to 2011. His educational background has equipped him with a strong understanding of both technical and business aspects of information systems. He specializes in Intelligent Capture Technologies, including Document Capture and Character Recognition (OCR/ICR), which are essential for modern data management.
Marketing Experience at Creighton University
Before entering the IT field, John Ramsey gained experience as a Marketing Assistant at Creighton University from 2008 to 2010. In this role, he worked within the Undergraduate Admissions Office, where he assisted in marketing efforts and communications. This experience contributed to his understanding of marketing strategies and customer engagement, which he later applied in his IT and managerial roles.