Kristin Nelson
About Kristin Nelson
Kristin Nelson is the Manager of Policyowner Services Development & Communications at Mutual of Omaha, a position she has held since 2023. She has extensive experience in various roles within the company and other organizations, focusing on quality assurance, compliance, and team development.
Current Role at Mutual of Omaha
Kristin Nelson currently holds the position of Manager Policyowner Services Development & Communications at Mutual of Omaha. She has been in this role since 2023, working remotely. In her current capacity, she focuses on enhancing policyowner services and developing effective communication strategies.
Previous Experience at Mutual of Omaha
Prior to her current role, Kristin Nelson worked at Mutual of Omaha in various capacities. She served as Supervisor of Individual Premium Services, VIP Services, and Health Premium Rating from 2012 to 2017. She also held the position of Manager in Life Operations from 2017 to 2023, accumulating extensive experience in the insurance sector.
Professional Background and Skills
Kristin Nelson has a diverse professional background, including experience at Nelnet as Supervisor of Skip Tracing in the Office of Default Management from 2002 to 2008, and at Target in Guest Services from 2000 to 2002. She also worked as a Researcher at The Gallup Organization from 2001 to 2002. Her expertise includes compliance guarantees, collections, quality assurance, team development, and workflow management.
Education and Academic Background
Kristin Nelson completed her high school education at Westside High School, graduating in 1996. She then attended the University of Nebraska-Lincoln, where she studied Psychology and earned a Bachelor of Arts (BA) degree from 1996 to 2002.
Subject Matter Expertise
In her professional roles, Kristin Nelson has established herself as a subject matter expert (SME) in project representation. This indicates her involvement in specialized projects that require in-depth knowledge and expertise, further enhancing her contributions to her teams and organizations.