Melinda Renner
About Melinda Renner
Melinda Renner is a Benefit Claim Technician at Mutual of Omaha, where she has worked since 2019. She possesses a unique combination of skills in customer service and film production, along with strong proficiency in Microsoft Excel and Office.
Work at Mutual of Omaha
Melinda Renner has been employed at Mutual of Omaha as a Benefit Claim Technician since 2019. In this role, she handles benefit claims, ensuring compliance with industry regulations and managing sensitive customer information. Her position requires strong communication skills, particularly over the telephone, to effectively assist clients with their inquiries and resolve issues related to claims.
Background in Customer Service
Melinda Renner has extensive experience in the customer service industry, having held various positions over the years. She worked at West Corporation as an EarthLink Customer Care representative from 2003 to 2004, and later at Prime Therapeutics as a Member Service Representative from 2012 to 2014. Other roles include Customer Service Representative positions at MetLife and Woodmen of the World, as well as experience at Accurate Communications and Inflection.
Education and Expertise
Melinda Renner studied at the University of Nebraska at Omaha. She possesses strong skills in Microsoft Excel and Microsoft Office, which she utilizes for data management and reporting in her customer service roles. Her expertise in handling benefit claims is complemented by her background in insurance, enhancing her ability to manage client needs effectively.
Career Development and Skills
Throughout her career, Melinda has developed a proficiency in film production, a skill not commonly associated with customer service roles. Additionally, she demonstrates strong telephone skills, which are essential for effective communication with clients. Her varied experience across different companies has contributed to her comprehensive understanding of customer service dynamics.