Mike Atwell
About Mike Atwell
Mike Atwell is a Data Scientist at Mutual of Omaha, where he has worked since 2019. He has a diverse background in data science and analytics, with previous roles in the US Navy and United States Strategic Command.
Work at Mutual of Omaha
Mike Atwell has been employed as a Data Scientist at Mutual of Omaha since 2019. In this role, he has contributed to various projects aimed at enhancing customer service and operational efficiency. He pioneered a proof of concept for predicting caller intent, which optimized customer service routing and reduced wait times. Additionally, he developed machine learning models that significantly decreased underwriting decision time, improving the overall experience for customers and brokers.
Previous Experience at US Navy
Before joining Mutual of Omaha, Mike Atwell served in the US Navy for over a decade. He held the position of Department Head from 1998 to 2009 in Pearl Harbor, Hawaii, and later worked as an Analyst at United States Strategic Command from 2009 to 2013 at Offutt Air Force Base, Nebraska. He concluded his Navy career as a Senior Analyst from 2013 to 2019 in Fort Leavenworth, Kansas, where he gained extensive analytical experience.
Education and Expertise
Mike Atwell holds a Master of Science in Space Systems Operations from the Naval Postgraduate School, which he attended from 2002 to 2004. He also earned a Bachelor of Science in Chemical Engineering from Tufts University between 1993 and 1997. In addition, he completed a Graduate Certificate in Data Science and Business Analytics at Rockhurst University from 2017 to 2019, further enhancing his expertise in data analysis and predictive modeling.
Achievements in Data Science
Throughout his career, Mike Atwell has made significant contributions to data science and analytics. He created predictive models for customer claims that informed financial reserve levels, directly impacting financial strategy. He played a key role in fraud detection by developing analytical solutions for the Special Investigations Unit, which led to the recovery of misused funds. Additionally, he led the Data Science Community of Practice for two years, focusing on training and establishing data science standards across Mutual of Omaha.