Phyllis Gibson
About Phyllis Gibson
Phyllis Gibson serves as a Customer Contact Center Senior at Mutual of Omaha, where she has worked since 2007. She holds a Bachelor's degree from Creighton University and previously worked at Penfed Credit Union in the Personal Banking and Loan Department from 2004 to 2007.
Work at Mutual of Omaha
Phyllis Gibson has served as a Customer Contact Center Senior at Mutual of Omaha since 2007. In this role, she has accumulated 17 years of experience in customer service and support. Her position involves managing customer inquiries and ensuring high-quality service delivery. Based in Omaha, Nebraska, she contributes to the company's commitment to providing reliable insurance and financial services.
Previous Experience at Penfed Credit Union
Before joining Mutual of Omaha, Phyllis Gibson worked at Penfed Credit Union from 2004 to 2007. During her three years there, she was involved in the Personal Banking and Loan Department. This experience provided her with a solid foundation in banking operations and customer relations, which she has applied in her current role.
Education and Expertise
Phyllis Gibson earned her Bachelor's degree from Creighton University. This educational background has equipped her with essential skills and knowledge relevant to her career in customer service and banking. Her academic achievements support her professional development and expertise in the financial services sector.