Richard Blocker
About Richard Blocker
Richard Blocker is a Customer Care Analyst I at Mutual of Omaha, where he has worked since 2017. He has extensive experience in customer service roles across various financial institutions, including Great Western Bank and PayPal.
Work at Mutual of Omaha
Richard Blocker has been employed at Mutual of Omaha since 2017, serving as a Customer Care Analyst I. In this role, he is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. His tenure at Mutual of Omaha spans over seven years, during which he has contributed to the company's commitment to customer service excellence.
Previous Employment Experience
Before joining Mutual of Omaha, Richard Blocker held various positions in the banking and financial services industry. He worked at Great Western Bank as a Personal Banking Representative for one year from 2006 to 2007. He then transitioned to PayPal, where he served as a Customer Solutions Agent for four years, from 2007 to 2011. Following this, he returned to Great Western Bank, where he worked as a Phone Banker II from 2014 to 2017. Additionally, he spent ten years at Wells Fargo as a Personal Banker I from 1996 to 2006.
Education and Expertise
Richard Blocker studied at Creighton University, where he pursued Pre-Law Studies from 1986 to 1988. He later attended Nebraska College of Business, earning an Associate's degree in Accounting from 1989 to 1990. His educational background provides him with a strong foundation in both legal and financial principles, which supports his roles in customer care and banking.