Robert Shields
About Robert Shields
Robert Shields is an Information Systems Manager at Mutual of Omaha, where he has worked for 13 years. He manages a team of over 30 IT professionals and contractors, achieving high satisfaction ratings and demonstrating strong leadership and financial management skills.
Work at Mutual of Omaha
Robert Shields has served as the Information Systems Manager at Mutual of Omaha since 2011. In this role, he manages a team of over 30 IT professionals and third-party contractors located in the United States and India. His leadership has contributed to the stability and reliability of insurance applications, ensuring that they meet organizational standards and client needs.
Leadership and Team Management
Shields has demonstrated exceptional leadership skills, as evidenced by a 93% score on the Leaders Engaging Associates Daily index. He has cultivated a high-performing team culture that emphasizes talent retention and acquisition. His management style has led to high satisfaction ratings from business partners, who rated him #1 in survey results.
Financial Management Skills
Over the past three years, Robert Shields has achieved a budget variance of only 1-2%, showcasing his strong financial management capabilities. This level of financial oversight indicates his ability to manage resources effectively while maintaining operational efficiency.
DevOps and Application Ownership
Shields promotes DevOps concepts within his team, fostering a culture of accountability and lifetime application ownership. This approach encourages collaboration and continuous improvement in the management of IT systems, aligning with industry best practices.
Cross-Functional Team Guidance
Robert Shields has guided cross-functional teams to ensure the stability and reliability of insurance applications. His ability to coordinate efforts across various departments has been crucial in maintaining operational integrity and meeting organizational objectives.