Shweta Gupta
About Shweta Gupta
Shweta Gupta is a Business System Consultant and Salesforce Administrator at Mutual of Omaha, where she has worked since 2022. She has extensive experience in Salesforce configuration and possesses strong skills in Quality Assurance and Business Analysis.
Work at Mutual of Omaha
Shweta Gupta has been serving as a Business System Consultant and Salesforce Administrator at Mutual of Omaha since 2022. In this role, she focuses on configuring Salesforce to enhance operational efficiency through automated processes. Her expertise includes implementing Workflow Rules, Process Builder, and Flows, which streamline business processes and improve productivity.
Previous Experience in Salesforce Administration
Before joining Mutual of Omaha, Shweta Gupta worked at BioReference Laboratories as a Salesforce Administrator from 2021 to 2022. During her tenure in New Jersey, she managed Salesforce configurations and contributed to the development of automated processes. Additionally, she served as a Salesforce Administrator and Business Analyst at Ohel Children's Home and Family Services from 2017 to 2021 in Brooklyn, New York.
Education and Expertise
Shweta Gupta holds a Bachelor of Engineering (BE) degree in Electrical, Electronics, and Communications Engineering from Barkatullah University in Bhopal. Her educational background provides a strong foundation for her technical skills in Salesforce administration and business analysis. She possesses certifications from the American Software Testing Qualifications Board, including Certified Tester, Advanced Level Test Analyst (CTAL-TA) and Certified Tester, Foundation Level (CTFL).
Quality Assurance and Business Analysis Skills
Shweta Gupta has developed strong Quality Assurance and Business Analysis skills throughout her career. She has experience managing the development life cycle, from requirement gathering to support. Her problem-solving abilities enable her to work effectively under tight deadlines, ensuring project goals are met. She has demonstrated a proven capacity to adjust priorities and manage projects with limited specifications.
Career Background
Shweta Gupta's career includes diverse roles in various organizations. She worked as a QA Analyst at Broadridge from 2011 to 2013 in Jersey City, New Jersey, and as a Junior Analyst at WNS from 2006 to 2008 in India. These positions contributed to her comprehensive understanding of business systems and quality assurance processes.