Stacie Wall
About Stacie Wall
Stacie Wall is a Desktop Support Engineer with extensive experience at Mutual of Omaha, where she has worked since 1996. She specializes in managing desktop services and providing advanced technical support.
Work at Mutual of Omaha
Stacie Wall has been employed at Mutual of Omaha since 1996, where she currently serves as a Desktop Support Engineer. In this role, she is responsible for managing desktop services, providing direction and ownership of related processes and tools. Wall specializes in planning, testing, scheduling, and deploying client technology components. Prior to her current position, she worked as a LAN Coordinator at Mutual of Omaha from 1991 to 1996, gaining valuable experience in network management.
Education and Expertise
Stacie Wall studied at Metropolitan Community College and Northeast Community College. Her educational background has equipped her with the skills necessary for her technical roles. Wall specializes in Level 3 problem management, providing advanced technical support and solutions. Her expertise includes gathering requirements for customer requests and managing delivery expectations to ensure client satisfaction.
Background
Stacie Wall has a long-standing career in the technology sector, particularly in desktop support and network coordination. She began her tenure at Mutual of Omaha in 1991, accumulating over three decades of experience in the industry. Her roles have involved significant responsibilities in managing desktop services and providing technical support, reflecting her commitment to client satisfaction and effective service delivery.
Achievements
Throughout her career at Mutual of Omaha, Stacie Wall has contributed to the development and management of desktop services. Her role as a Desktop Support Engineer involves handling complex technical issues and ensuring that client technology components are effectively planned and deployed. Wall's work in gathering customer requirements and managing expectations has played a crucial role in maintaining high levels of client satisfaction.