Taylor Brown
About Taylor Brown
Taylor Brown is a Claims Specialist in Short Term Disability at Mutual of Omaha, with a background in voluntary benefits and customer service. He holds a Bachelor's degree in Marketing and Entrepreneurship from the University of Tennessee at Chattanooga.
Current Role at Mutual of Omaha
Taylor Brown currently serves as a Claims Specialist for Short Term Disability at Mutual of Omaha. This position has been held since 2022 in Chattanooga, Tennessee. In this role, Taylor is responsible for managing claims related to short-term disability, ensuring that all processes are followed accurately and efficiently. The focus is on providing support to clients during their claims process.
Previous Experience at Unum
Taylor Brown has extensive experience at Unum, where they held multiple roles related to voluntary benefits. Starting as a Voluntary Benefits Specialist I from 2017 to 2018, Taylor progressed to Voluntary Benefits Specialist II for eight months in 2018, and then to Voluntary Benefits Specialist III from 2019 to 2022. This progression reflects a solid understanding of voluntary benefits and claims management.
Early Career at Kroger and Genesco
Before entering the insurance industry, Taylor Brown worked at Kroger as a Clerk from 2009 to 2012 in the Greater Nashville Area. This role provided foundational customer service skills. Additionally, Taylor worked as a Customer Service Representative at Genesco from 2012 to 2015, further enhancing their customer service experience in a retail environment.
Education and Academic Background
Taylor Brown studied at The University of Tennessee at Chattanooga, where they earned a Bachelor's degree in Marketing and Entrepreneurship. This program was completed from 2012 to 2016, equipping Taylor with essential skills in marketing strategies and business development. Prior to university, Taylor attended Hume-Fogg Academic Magnet High School, achieving an Honors Diploma from 2009 to 2012.