Theresa Lawson
About Theresa Lawson
Theresa Lawson serves as the Supervisor of Policy Owner Operations at the Customer Contact Center for Mutual of Omaha, where she has worked since 2010, accumulating 14 years of experience in the Greater Omaha Area.
Work at Mutual of Omaha
Theresa Lawson has been employed at Mutual of Omaha since 2010. She holds the position of Supervisor in the Policy Owner Operations within the Customer Contact Center. In this role, she oversees operations related to policy ownership, ensuring efficient service delivery and support for customers. Her tenure at the company spans 14 years, reflecting her commitment to the organization and its mission.
Background
Theresa Lawson is based in the Greater Omaha Area. Her extensive experience in the insurance and customer service sectors has contributed to her current role at Mutual of Omaha. Lawson's professional journey has been characterized by her focus on operational efficiency and customer satisfaction.
Expertise in Customer Contact Center Operations
In her role as Supervisor, Theresa Lawson specializes in managing operations within the Customer Contact Center. Her responsibilities include overseeing team performance, implementing best practices, and enhancing customer interactions. This expertise is vital for maintaining high standards of service and operational effectiveness.