Glenn Anderson
About Glenn Anderson
Glenn Anderson is a Technical Customer Success Manager at Mux, with over five years of experience in technical account management focused on client relationship building. He has previously held roles at notable companies such as Cisco Meraki, Lyft, and Lightstep, and has a background in business and information systems from Loyola University Maryland.
Current Role at Mux
Glenn Anderson has been serving as a Technical Customer Success Manager at Mux since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Mux's services. His responsibilities include managing client relationships and providing technical support to help customers achieve their business objectives.
Previous Experience at Cisco Meraki
Glenn Anderson worked at Cisco Meraki in various roles from 2016 to 2020. He began as a Customer Success Manager for two years, where he focused on client relationship management in the San Francisco Bay Area. He then transitioned to the role of Strategic Customer Success Manager - Service Provider, where he continued to support customer needs and drive success for service provider clients.
Education and Academic Background
Glenn Anderson holds a Bachelor's Degree in Business and Management with a focus on Information Systems from Loyola University Maryland, where he studied from 2011 to 2014. He also studied abroad at Universidad de Alcalá for the Spring Semester in 2013, gaining international experience and cultural insights.
Technical Account Management Experience
With over five years of experience in technical account management, Glenn Anderson has developed expertise in leadership and client relationship building. He previously worked as a Technical Account Manager at SKOUT CYBERSECURITY and as a Senior Technical Account Manager at Lightstep, where he utilized a quantitative analysis approach to demonstrate business value to C-level executives.
Internship Experience
Glenn Anderson has held several internship positions that contributed to his professional development. He interned at Lyft as a New Market Launch Intern in 2014 for two months and at Enterprise Rent-A-Car as a Sales Management Intern in 2013 for three months. These experiences provided him with foundational skills in customer engagement and market strategy.