Justin Sanford
About Justin Sanford
Justin Sanford serves as the VP of Customer Experience and Solutions at Mux, a position he has held since 2022. He has extensive experience in engineering and solutions architecture, having worked in various roles at Mux and other companies, including Brightcove and Microsoft.
Current Role at Mux
Justin Sanford currently serves as the Vice President of Customer Experience and Solutions at Mux, a position he has held since 2022. In this role, he focuses on enhancing customer interactions and developing solutions that meet client needs. His leadership aims to improve overall customer satisfaction and streamline the customer journey within the company's offerings.
Previous Experience at Mux
Before his current role, Justin Sanford worked at Mux in various capacities. He was the Head of Solutions Architecture from 2019 to 2021, where he was responsible for designing and implementing technical solutions for clients. Prior to that, he served as the Product Manager from 2016 to 2019, overseeing product development and strategy. He also held the position of Head of DevEx Engineering for one year in 2021.
Professional Background
Justin Sanford has a diverse professional background that includes significant roles at several technology companies. He worked as a Principal Architect in the Office of the CTO at Brightcove from 2013 to 2016. He also served as a Program Manager II at Microsoft Corporation from 2010 to 2012, where he contributed to various projects. Earlier in his career, he was an Implementation Specialist at Sentillion from 2008 to 2010 and a Mechanical Lab Research Assistant at ANS in 2007.
Education and Academic Background
Justin Sanford earned a Bachelor of Arts degree from Dartmouth College, where he studied Physics, Math, and Computer Science from 2004 to 2008. His academic background provided a strong foundation for his career in technology and engineering, equipping him with analytical and problem-solving skills relevant to his roles in the industry.