Todd G.
About Todd G.
Todd G. is a Senior Technical Customer Success Manager with extensive experience in technical account management and meteorology. He has held various roles at notable companies including IBM, The Weather Company, and Mux, and has a background in meteorology from the University of Oklahoma.
Current Role at Mux
Todd G. currently serves as a Senior Technical Customer Success Manager (CSM) at Mux, a position he has held since 2023. In this role, he focuses on ensuring customer satisfaction and success by leveraging his technical expertise and experience in account management. His responsibilities include guiding clients through the implementation of Mux's services and providing ongoing support to optimize their use of the platform.
Previous Experience in Technical Account Management
Prior to his current role, Todd G. worked in various technical account management positions. He was a Technical Account Manager at Mapbox from 2020 to 2021 and held similar roles at The Weather Company, an IBM Business, and WSI Corporation. His experience in these positions involved managing client relationships, addressing technical issues, and ensuring that clients received the necessary support to maximize their use of the services provided.
Background in Meteorology and Broadcasting
Todd G. has a background in meteorology and broadcasting. He earned a Bachelor of Science in Meteorology from the University of Oklahoma. His early career included roles as an On-Camera Meteorologist and Reporter at KAMR NBC 4 and WYFF, where he gained experience in weather reporting and production. This foundation in meteorology has informed his subsequent technical roles in weather-related technology companies.
Education and Training
Todd G. completed a Software Engineering Immersive program at General Assembly from 2019 to 2020. This training provided him with skills in computer software engineering, which he has applied in his technical roles. His educational background in meteorology, combined with his software engineering training, positions him uniquely at the intersection of technology and weather services.
Career Timeline Overview
Todd G.'s career spans over two decades, with significant roles in technical account management, meteorology, and product management. He has worked for notable companies such as IBM, The Weather Company, and WSI Corporation. His career trajectory reflects a consistent focus on leveraging technical skills to enhance customer experiences in the weather and technology sectors.