Thania L.
About Thania L.
Thania L. is a Community Manager currently employed at Muzz, where she has worked since 2021. She previously held various customer service roles at So Energy from 2019 to 2021.
Work at Muzz
Thania L. has been serving as the Community Manager at Muzz since 2021. In this role, she is responsible for fostering community engagement and managing user interactions on the platform. Muzz, formerly known as muzmatch, focuses on connecting individuals for meaningful relationships, particularly within the Muslim community. Thania's position involves implementing strategies to enhance user experience and support community growth.
Previous Roles at So Energy
Before joining Muzz, Thania L. held multiple positions at So Energy. She started as a Customer Service - Change of Tenancy Advisor in 2019, where she worked for 10 months. She then progressed to the role of Customer Service Advisor for 8 months in 2019. Following this, she became a Senior Customer Operations Advisor from 2020 to 2021, serving for 7 months. Her experience at So Energy provided her with a solid foundation in customer service and operations management.
Career Timeline
Thania L.'s career timeline includes significant roles at So Energy and Muzz. She began her journey in customer service at So Energy in 2019, where she developed her skills over three different positions until 2021. In 2021, she transitioned to Muzz as Community Manager, where she has been active for three years, contributing to the platform's community engagement efforts.