Adeel Rahman
About Adeel Rahman
Adeel Rahman serves as the Contact Centre Director at MVF, where he has worked since 2016, contributing to the company's recognition as a leading workplace and its growth as a tech company. He has a background in coaching high-performing teams and has held various roles in customer service management across several organizations.
Work at MVF
Adeel Rahman has served as the Contact Centre Director at MVF since 2016. Under his leadership, the contact centre has achieved recognition as the UK's fastest-growing tech company by the Sunday Times Tech Track. MVF has also been ranked first in the Sunday Times Best Companies to Work For during his tenure. Rahman focuses on coaching and developing high-performing teams, contributing to the overall success and growth of the organization.
Education and Expertise
Adeel Rahman studied at City, University of London, where he gained knowledge relevant to his career in the contact centre industry. He also attended Kingston College from 1997 to 1999. Rahman possesses expertise in coaching and developing high-performing teams, which he applies in his role at MVF to enhance team performance and service delivery.
Background
Before joining MVF, Adeel Rahman held various roles in the customer service sector. He worked at Teleperformance as a Client Delivery Manager from 2005 to 2011, where he managed client relationships and service delivery. He also served at Zipcar in multiple capacities, including Head of Member Services for the UK and later for International operations from 2012 to 2016.
Achievements
During his time at MVF, Adeel Rahman played a significant role in the company's recognition as the UK's fastest-growing tech company by the Sunday Times Tech Track. He also contributed to MVF winning a Queen's Award for Enterprise, highlighting the impact of his leadership and the effectiveness of the contact centre under his direction.