Clayton Sampere
About Clayton Sampere
Clayton Sampere is a Paid Social Executive at MVF in London, where he has worked since 2019. He has extensive experience in customer service within the gambling and retail sectors, having previously held roles at Betfred and Selfridges.
Work at MVF
Clayton Sampere has been employed at MVF since 2016. He currently holds the position of Paid Social Executive, a role he has occupied since 2019. MVF is recognized as the top company in the Sunday Times Best Companies to Work For. Prior to his current role, he worked as a Telemarketing Executive B2B for three years. His tenure at MVF spans a total of eight years, during which he has contributed to the company's success in the digital marketing sector.
Background in Customer Service
Clayton Sampere has a background in customer service, having worked at Selfridges as a Customer Service Representative from 2014 to 2015 for three months. He also worked at Betfred from 2012 to 2014, where he served as a Customer Service Representative for two years. His experience in these roles has equipped him with skills in managing customer interactions and addressing customer needs effectively.
Training and Development Expertise
Clayton Sampere has developed a comprehensive training program and created training manuals for customer service teams. His expertise in the gambling industry led him to relocate to Warrington to train the customer service team. He has also handled high-value VIP customer accounts at Betfred and supported the VIP team after office hours, demonstrating his commitment to customer service excellence.
Education and Expertise
Clayton Sampere studied at Drayton Manor High School from 2001 to 2006. He is currently pursuing a degree in Computer Science at The Open University, which he began in 2019 and is expected to complete in 2025. His focus on Data Science reflects his interest in integrating technology with customer service and marketing strategies.
Experience in Gambling and Retail Sectors
Clayton Sampere has significant experience in both the gambling and retail sectors. His roles at Betfred and Selfridges have provided him with a diverse skill set. At Betfred, he managed social media pages and organized promotions for customers, while at Selfridges, he honed his customer service skills. His knowledge of gambling industry rules and his empathetic approach to customer needs are notable aspects of his professional profile.