Cristina F.
About Cristina F.
Cristina F. is a Customer Service Specialist currently employed at MVF, recognized as the 1st in the Sunday Times Best Companies to Work For. She has a diverse work history, including roles in customer service, administration, and legal support across various organizations in the UK and Romania.
Current Role at MVF
Cristina F. serves as a Customer Service Specialist at MVF, a company recognized as the 1st in the Sunday Times Best Companies to Work For. She has held this position since 2021, contributing to the company's commitment to delivering high-quality customer service. Her role involves addressing customer inquiries and ensuring satisfaction, reflecting MVF's dedication to excellence in customer relations.
Previous Experience in Customer Service and Administration
Before joining MVF, Cristina worked at Village Hotels as a Restaurant Team Leader for four months in 2015. She also served as an Administrative Assistant at NHS from 2019 to 2021, where she managed various administrative tasks. Additionally, she held the position of Legal Secretary at Slater Gordon Solutions from 2015 to 2017, gaining experience in legal documentation and client interaction.
Background in Financial Services
Cristina has extensive experience in the financial sector. She worked as a Credit Analyst at CETELEM RO from 2008 to 2015 and at Banca Transilvania from 2006 to 2008. Her role involved assessing creditworthiness and managing financial documentation. She also served as a Credit Analyst at Bancpost from 2005 to 2006 and briefly as a Legal Adviser at Banca Comerciala Română (BCR) in 2008.
Education and Qualifications
Cristina holds a Bachelor's degree in Business/Commerce from Anglia Ruskin University, where she studied from 2021 to 2024. She also earned a Bachelor of Business Administration (BBA) in Public Administration from Law University Pitesti, completing her studies from 2000 to 2004. Her educational background supports her diverse professional experiences across various sectors.
Career Progression
Cristina's career spans multiple roles across different industries, showcasing her adaptability and skill set. She began her career in 2005 as a Credit Analyst and progressed through various positions, including Sales Administrator at West One Loans from 2017 to 2019. Her diverse experiences have equipped her with a broad understanding of customer service, administration, and financial analysis.