John Jones
About John Jones
John Jones is a Customer Services Team Leader at MVF in London, England, where he has worked since 2021. He holds a BTEC National Diploma in Digital Media and Animation and a Bachelor of Arts in Film and Media from Birkbeck, University of London.
Current Role at MVF
John Jones serves as the Customer Services Team Leader at MVF, a company recognized as 1st in the Sunday Times Best Companies to Work For. He has held this position since 2021, contributing to the company's customer service initiatives in London, England. His leadership role involves overseeing the customer service team and ensuring high standards of service delivery.
Previous Positions at MVF
Before his current role, John Jones held several positions at MVF. He worked as a Senior Dispute Resolution Executive from 2020 to 2021, where he managed customer disputes and resolutions. Prior to that, he was a Lead Qualifier from 2016 to 2020, focusing on lead generation and qualification processes.
Education and Qualifications
John Jones studied at North West Kent College from 2008 to 2010, where he earned a BTEC National Diploma in Digital Media and Animation. He furthered his education at Birkbeck, University of London, from 2010 to 2015, achieving a Bachelor of Arts (B.A.) in Film and Media. His educational background supports his skills in media and customer service.
Background
John Jones has a solid background in customer service and media studies. His experience at MVF spans multiple roles, allowing him to develop a comprehensive understanding of customer relations and dispute resolution. His academic pursuits in digital media and film have equipped him with relevant skills applicable to his professional roles.