Juliana Giwa
About Juliana Giwa
Juliana Giwa is a Dispute Resolution Executive at MVF in London, specializing in Spanish and Portuguese. She has a background in humanities and modern languages, and she effectively addresses client issues across multiple regions.
Work at MVF
Juliana Giwa has been employed at MVF since 2020, serving as a Dispute Resolution Executive specializing in Spanish and Portuguese. MVF is recognized as the 1st in the Sunday Times Best Companies to Work For. In her current role, she addresses client issues across multiple regions, including Latin America, North America, and Europe. Prior to her current position, she worked as a Customer Generation Executive at MVF for four months in 2019. Her responsibilities involve close collaboration with Account Managers to resolve recurring client issues.
Education and Expertise
Juliana Giwa holds a Bachelor of Arts (B.A.) in Modern Languages with Latin American Studies from the University of Essex, where she graduated with 1st Class Honours in 2017. She also studied Humanities/Humanistic Studies and Social Sciences at Pontificia Universidad Católica del Perú, achieving her degree in 2016. Additionally, she completed her A Levels at Acland Burghley School from 2011 to 2013. Her educational background supports her advanced proficiency in Brazilian Portuguese, which is essential for her role in dispute resolution.
Background
Juliana Giwa began her professional career as a Fundraising Strategy Intern at Wonder Foundation in 2018, where she worked for three months. Her experience in this role contributed to her skills in client interaction and strategy development. She has a keen interest in digital marketing and technology, which aligns with her current responsibilities in dispute resolution. Juliana's diverse background in languages and social sciences enhances her ability to communicate effectively with clients from various cultural backgrounds.
Client Interaction Approach
In her role as a Dispute Resolution Executive, Juliana Giwa employs a professional yet empathetic approach when interacting with clients. She focuses on understanding client concerns and aims to facilitate positive change and action. Her ability to handle client issues across different regions and her collaboration with Account Managers are key aspects of her work, ensuring that client needs are addressed efficiently.