Tom Walker
About Tom Walker
Tom Walker is a Telemarketing Team Lead currently working at MVF in London, England. He has extensive experience in customer service roles, having previously worked at companies such as Experian, Bark.com, and Antstream Arcade.
Work at MVF
Tom Walker currently serves as the Telemarketing Team Lead at MVF, a company recognized as 1st in the Sunday Times Best Companies to Work For. He has held this position since 2021, contributing to the company's telemarketing efforts in London, England. His role involves leading a team to enhance customer engagement and drive sales through effective telemarketing strategies.
Previous Experience in Customer Support
Before joining MVF, Tom Walker accumulated extensive experience in customer support roles. He worked as a Customer Support Lead at Antstream Arcade for 8 months in 2020, and as a Customer Support Specialist at ClearScore for 4 months in early 2021. Additionally, he served as a Customer Success Manager at Florence for 2 months in 2020 and held positions at Bark.com as both a Customer Support Executive and Team Leader from 2016 to 2019.
Education and Expertise
Tom Walker studied Visual and Performing Arts at Nottingham Trent University, where he earned a Foundation degree from 2007 to 2009. He also completed a BTEC Level 3 in Performance Arts at Newark and Sherwood College from 2005 to 2007. His educational background provides him with a unique perspective and skill set that he applies in his professional roles.
Background
Tom Walker began his career in customer service at EXPERIAN (UK) HOLDINGS 2006 LIMITED, where he worked as a Customer Service Executive from 2010 to 2016 for 6 years. This foundational experience in customer service has shaped his subsequent roles in various organizations, including his leadership positions in customer support.