Catherine Schafer
About Catherine Schafer
Catherine Schafer is a Technical Service Representative at My Alarm Center, where she has worked since 2010. She specializes in quoting customers, selling new technology, and troubleshooting alarm systems, CCTV, and fire alarm systems.
Work at My Alarm Center
Catherine Schafer has been employed at My Alarm Center as a Technical Service Representative since 2010. In this role, she is responsible for quoting customers and selling new technology. Her work involves upselling new technology to enhance customer satisfaction and service. Over her 14 years at the company, she has developed significant expertise in the industry.
Previous Experience at Priority Solutions International
Before joining My Alarm Center, Catherine Schafer worked at Priority Solutions International as a Truck Driver from 2006 to 2010. During her four years in this position, she gained valuable experience in logistics and customer service, which contributed to her skill set in her current role.
Education and Training
Catherine Schafer completed her studies at Ridley Senior High. Additionally, she attended MTC Driver Training, where she achieved a Certificate in 1999 after an 11-month program. This training provided her with foundational skills that have supported her career development.
Technical Expertise in Alarm Systems
In her current role as a Technical Service Representative, Catherine Schafer has developed expertise in troubleshooting alarm systems, CCTV, and fire alarm systems. She provides support to customers over the phone, ensuring that their technical issues are resolved efficiently.