Kelli Wallace
About Kelli Wallace
Kelli Wallace serves as the Director of Billing Services at My Alarm Center, where she has worked since 2007. With over 12 years of experience in billing management and customer service, she possesses strong organizational and planning skills.
Work at My Alarm Center
Kelli Wallace has served as the Director of Billing Services at My Alarm Center since 2007. In this role, she oversees billing operations and ensures efficient financial processes within the organization. My Alarm Center is known for providing advanced security services and home automation technologies across the United States. The company offers a flagship service called MyHome, which enables mobile home control and monitoring. Kelli's tenure at My Alarm Center spans 17 years, reflecting her commitment to the company's mission and operational excellence.
Previous Experience at Novacare Rehabilitation
Before joining My Alarm Center, Kelli Wallace worked at Novacare Rehabilitation as a Medicare Cash Application specialist from 2005 to 2007. During her two years at Novacare, she gained valuable experience in billing processes and customer service, which contributed to her expertise in the field. This role provided her with foundational knowledge that she later applied in her position at My Alarm Center.
Education and Expertise
Kelli Wallace studied Business Administration and Management at Liberty University. Her educational background has equipped her with essential skills in organization, planning, and implementation. With over 12 years of experience in Billing Management, Customer Service, and Human Services, Kelli has developed a comprehensive understanding of the billing process and customer relations, which are critical to her current role.
Professional Skills
Kelli Wallace possesses excellent organization, planning, and implementation skills. These abilities are vital in her role as Director of Billing Services, where she manages complex billing operations and ensures the accuracy of financial transactions. Her expertise in customer service and human services further enhances her capability to address client needs effectively and maintain high standards of service.