Danielle B.
Client Success Manager @ myCOI
About Danielle B.
I’m Danielle, a CX advocate, enthusiast, and manager with 10 years of experience in customer engagement! The best client experience is one that’s treated as your own! A background in organizational change and leadership, training and development, client relationship management, customer service, and retention ensures that I provide the best, possible experience for the client journey. My goal is to empower clients throughout onboarding, implementation, and product adoption for efficiency and desired outcomes. With my specialization in organizational leadership, I enjoy agile environments that place client success at the forefront. “A genuine leader is not a searcher for consensus, but a molder of consensus” - Martin Luther King, Jr. 💯🔑✨