Hanna Malone
About Hanna Malone
Hanna Malone is a Sales Team Lead at Mylo, a Lockton Company, with extensive experience in customer service and sales within the insurance industry. She has held various roles in notable companies, contributing to consistent sales growth and exceptional customer experiences.
Work at Mylo
Hanna Malone has been employed at Mylo, a Lockton Company, since 2018. She currently holds the position of Sales Team Lead, where she has contributed to the company's sales strategies and team management. Prior to her current role, she worked as a Personal Lines Sales Agent at Mylo from 2016 to 2018. In her time at Mylo, she has played a significant role in achieving consistent month-over-month sales growth while overseeing a team of sales agents.
Previous Employment Experience
Before joining Mylo, Hanna Malone worked in various roles within the customer service and insurance sectors. She served as a Food Server at JOHNNY'S TAVERN P&L LLC from 2009 to 2012. Additionally, she was an Insurance Service Representative at Travelers from 2012 to 2013. Earlier in her career, she worked as a Customer Service Claims Representative at Farmers Insurance from 2007 to 2009. This diverse experience has equipped her with extensive skills in customer service and sales.
Education and Expertise
Hanna Malone studied at Baker University, where she earned a degree in Mass Communication/Media Studies from 2002 to 2005. Her educational background complements her professional experience, particularly in the areas of customer service and sales within the insurance industry. She focuses on delivering exceptional customer experiences and has developed expertise in managing sales teams.
Skills in Customer Service and Sales
Hanna Malone possesses extensive experience in customer service and sales, particularly within the insurance sector. Her roles have involved direct interaction with clients, allowing her to develop strong communication skills and a customer-centric approach. She emphasizes the importance of providing exceptional customer experiences, which has been a key factor in her success in sales leadership.