Abraham Hermann
About Abraham Hermann
A technical Business Analyst with entrepreneurial drive, growth mindset and the passion and curiosity to design solutions that are right to the people. I work with teams to bring value to their business and help them discover their unmet needs. I apply lean startup & agile principles to assist in the definition and creation of solutions that lead to better outcomes for customers and better experiences for staff. I enjoy the innovation and collaboration that arises from interacting with a broad range of people from different skillsets to achieve outcomes for all stakeholders. I also have a passion for coaching and mentoring colleagues who are new in the role to ensure that they can be their best.I help customers identify their jobs to be done, unmet needs, pains, gains and opportunities through emphatic listening, observations and asking high impact questions. I validate their requirements through visualisation, iterative prototyping to test alternative solutions through experimentation. Skilled in visualisation of Process Models,& Customer Journey, Stakeholder Management and Lean product management.I am passionate about customers and creative problem solving techniques, Innovation (Design Thinking, Rapid prototyping), Design strategy, Business Model and Customer Value Proposition. I am a member of the International Institute of Business Analysis (IIBA) 2020.