Emily Norman
About Emily Norman
Emily Norman is a Customer Support Representative with a Bachelor's Degree in Environmental Studies from York University. She has extensive experience in customer support and leadership roles across various organizations in Ontario, Canada.
Current Role at Naborly
Emily Norman currently serves as a Customer Support Representative at Naborly, a role she has held since 2018. In this position, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Her experience in customer service contributes to her effectiveness in this role, where she interacts with clients to resolve issues and provide assistance.
Previous Experience at Naborly
Before her current role, Emily worked at Naborly as a Customer Support Manager from 2019 to 2021. In this capacity, she managed customer support operations, ensuring that the team met the needs of clients effectively. Her leadership skills were instrumental in enhancing the customer support experience during her tenure.
Education Background
Emily Norman studied at York University, where she earned a Bachelor's Degree in Environmental Studies from 2015 to 2018. Prior to that, she attended Sheridan College, obtaining an Ontario College Diploma in Liberal Arts and Sciences, General Studies and Humanities from 2013 to 2015. Her educational background provides her with a diverse perspective that she applies in her professional roles.
Work Experience Prior to Naborly
Before joining Naborly, Emily held several positions that contributed to her skill set. She worked as an Editorial and Senior Research Assistant at York University from 2016 to 2018, where she supported research initiatives. Additionally, she served as Team Lead/Counter Attendant at Sheridan Student Union Inc. from 2013 to 2015, and as a Server at Caledon Country Club for a brief period in 2012.