Jay Pagsanjan
About Jay Pagsanjan
Jay Pagsanjan is an Enterprise Account Executive with extensive experience in the SAAS industry, focusing on enhancing customer shopping experiences. He has a strong background in team building, lead generation, and account management.
Work at Narvar
Jay Pagsanjan has been serving as an Enterprise Account Executive at Narvar since 2016. In this role, he focuses on enhancing customer shopping experiences through various services, including shipment tracking, returns, delivery optimization, and analytics. His responsibilities include managing key accounts and developing strategies to improve customer touchpoints throughout the purchasing process.
Previous Experience in Sales Development
Before joining Narvar, Jay Pagsanjan worked at UserZoom as a Senior Enterprise Business Development Team Lead from 2015 to 2016. His role involved leading a team in business development efforts, contributing to the company's growth in the San Francisco Bay Area. Prior to that, he was a Senior Sales Development Representative at AfterCollege, Inc. for seven months in 2015.
Education and Expertise
Jay Pagsanjan studied at San Francisco State University, where he earned a Bachelor of Science (BS) degree in Business Administration, Management, and Operations from 2006 to 2008. His educational background provides a solid foundation for his expertise in lead generation and account management, particularly within the SAAS industry.
Background in Team Building and Management
Jay has been instrumental in team building and management throughout his career. He leverages his skills to foster a collaborative work environment, which enhances productivity and team cohesion. His leadership capabilities are evident in his previous roles, where he successfully guided teams to achieve business objectives.
Focus on Customer Experience
With a strong background in the SAAS industry, Jay Pagsanjan emphasizes improving customer experiences from purchase to repurchase. His work involves analyzing customer interactions and implementing strategies that enhance engagement and satisfaction, particularly in the context of shipment tracking and delivery services.