Lizet Shuja
About Lizet Shuja
Lizet Shuja serves as the Head of Customer Operations at Narvar, where she has worked since 2022. With a strong background in management and strategy, she has held various leadership roles in consulting and operations across multiple organizations.
Current Role at Narvar
Lizet Shuja serves as the Head of Customer Operations at Narvar, a position she has held since 2022. Based in Atlanta, Georgia, she leads the global Services team, focusing on high-quality project management. Her role involves maturing analytics, reporting, and processes within the Customer Operations team, ensuring effective service delivery and operational excellence.
Previous Experience at A.T. Kearney
Lizet Shuja worked at A.T. Kearney in various capacities. She began as a Summer Associate in 2009 for two months, later returning as an Associate from 2010 to 2013 for three years. She advanced to the position of Manager in the Consumer & Retail Practice, where she worked from 2013 to 2017 for four years. During her tenure, she co-led a Retail sector team, focusing on building an internal knowledge base and identifying commercial opportunities.
Experience at GLG
At GLG, Lizet Shuja held the role of Vice President of Strategy and Operations from 2017 to 2021 for four years. In this position, she built a track record for creating structure and mobilizing teams to deliver on nascent concepts. Her leadership contributed to the development of strategic initiatives within the organization.
Educational Background
Lizet Shuja holds a Bachelor of Arts degree in Economics and Latino Studies from Columbia University, where she studied from 2001 to 2005. She also earned a Master of Business Administration (MBA) from Northwestern University's Kellogg School of Management, completing her studies from 2008 to 2010. Her educational background provides a strong foundation for her roles in management, strategy, and operations.
Early Career at JP Morgan
Before her consulting roles, Lizet Shuja worked at JP Morgan Private Bank as a Senior Credit Analyst from 2005 to 2008 for three years. This early experience in finance helped shape her analytical skills and understanding of financial operations, contributing to her later success in management and strategy roles.