Mayda L.
About Mayda L.
Mayda L. is a Sales Engineer with over a decade of experience in customer service across various industries. She has worked for companies such as Medallia, Narvar, and Zendesk, and specializes in aligning business processes with software capabilities to improve customer service.
Current Role at Narvar
Mayda L. has been employed at Narvar as a Sales Engineer since 2022. In this role, she focuses on aligning company processes and business goals with software capabilities to enhance customer service. Her expertise in sales engineering allows her to effectively support clients in optimizing their customer experience strategies.
Previous Experience at Medallia
Prior to her role at Narvar, Mayda L. worked at Medallia as a Solutions Consultant for seven months in the United Kingdom from 2021 to 2022. In this position, she contributed to providing solutions that improve customer engagement and experience through data-driven insights.
Career Background in Customer Service
Mayda L. has over a decade of experience in the customer service sector, having held various positions across multiple industries. Her career includes roles such as Technical Game Advisor at Electronic Arts, Technical Account Representative at Xerox, and Customer Success Consultant at Zendesk. This diverse background has equipped her with a comprehensive understanding of customer needs and service strategies.
Education and Training
Mayda L. studied at Staatliche Gewerbeschule (G3) and completed a program in FOS Social Studies from 2013 to 2015. This educational background provided her with foundational knowledge that supports her professional roles in customer service and solutions consulting.
International Work Experience
Originally from Germany, Mayda L. has gained international work experience in both Ireland and the United Kingdom. Her roles in these countries have contributed to her understanding of diverse customer service practices and business environments, enhancing her ability to operate in a global market.